No transparent quality control
Reps work "as they know how", mistakes repeat, and the only way to investigate is to listen to calls by hand.
Mobyte product · Call analytics
An AI head of sales that listens to every call and shows where deals leak
We plug into your telephony and CRM. AI scores conversations against your methodology, gives reps personal recommendations and writes auto-notes into the deal card.
- 92 repslargest sales team running on the product
- 100%of calls reviewed — no sampling
- CRM + telephonyamoCRM, Bitrix24, UIS, MANGO, Sipuni
What goes on in a sales team without call analytics
Six pains we hear on almost every first call with a client. The product closes them within the first week of operation.
Your head of sales burns hours on listening
20–40 hours a week on manual sampling and reviews. That's their time, not their job.
No metrics on actual communication
Your CRM only shows the outcome — lead, deal, refusal. What the rep actually said and where they slipped is a black box.
Onboarding is chaotic
Juniors learn by watching seniors, mistakes aren't logged anywhere, best practices don't get rolled out.
Anomalies slip through
Empty calls, time padding, answering machines — they eat KPIs and payroll, and you can't catch them without analytics.
CRM gets filled in sloppily
After a call the rep is tired and writes "agreed to call back". A week later nobody remembers what actually happened.
Every month without control is margin you walk away from
While you debate, the gap between your best and worst rep on the same traffic stays at 2× conversion. That's not an AI question — that's a management question.
⏱ 30+ hours/month of head-of-sales time spent on manual listening
📉 2× conversion gap between top and bottom rep
💸 An "empty" call costs the same as a real one — and brings nothing
How it works
Four steps from connection to daily reports. No replacing telephony or CRM, no retraining your reps.
01
Connect telephony and CRM
amoCRM, Bitrix24, UIS, MANGO Office, Sipuni, Telphin, Zadarma. Call recordings flow into processing automatically.
02
Tune the scoring methodology
Business analysis stage: we walk through your product, script and funnel and build the criteria the AI will use to score every call for your business specifically.
03
AI listens and tags
Transcription, topic and objection tagging, criteria scoring, anomaly detection. The deal card in the CRM gets an auto-note.
04
Reports and recommendations
Reps get personal daily reviews. The head of sales gets a team summary with trends. Not a weekly post-mortem — every day.
Live demo
Try it yourself: what a single-call report looks like
Upload a recording or run the prepared example — see the 20+ parameters we return. Your file never leaves the browser, the demo runs locally.
Upload a call recording
Drop the file here
MP3, WAV, M4A, OGG · up to 50 MB · file stays in your browser
Use the prepared example
Or try the prepared example — that's faster.
Call: B2B consultation, ~6 minutes
Open the full demo →What you get
Six reasons clients pick us over boxed call-analytics services.
Methodology tuned to your business
Not a one-size-fits-all template — criteria we shape with you during business analysis.
Sales-team building expertise
We help with the scoring structure and the scripts themselves — not just listening, but shaping the process.
Trends, not just mistakes
Reports track whether reps actually applied previous recommendations. Not "found the problem" — "closed it".
Reps come to the head of sales themselves
Daily reports change the dynamic: reviews stop being punishment and become a growth tool.
Auto-notes in CRM
Reps don't lose 5–10 minutes after every call on filling the card — the AI does it.
Anomaly detection
Time padding, answering machines, empty calls — the system catches them and surfaces them to the top.
We plug into what you already run
No need to migrate telephony or CRM. If you have call recording and an API, we'll connect.
amoCRMBitrix24UISMANGO OfficeSipuniTelphinZadarmaNovofonCoMagicCallibri
Who it fits
The deployment pays off at a certain level of sales-team maturity. Four typical client profiles below.
Online schools
Mid and large schools with sales teams of 5 to 100+ reps and tens of thousands of calls per month.
Signal it's a fit: Large team, regular launches, need to standardize the script
B2B / B2C services
Suppliers and installers, construction, clinics, service companies with a sales team of 3+ reps.
Signal it's a fit: Revenue from 1–2M ₽/month, CRM and call recording in place
Real estate
Agencies and broker teams of 10+ where the call is the primary sales channel.
Signal it's a fit: Long sales cycle, selling-points work matters
Any business with a sales dept
3+ reps, calls drive a meaningful share of revenue. The bigger the team — the larger the effect.
Signal it's a fit: CRM and call recording already connected
Cases
Four projects in production and launch. Some are under NDA — we'll walk you through on a call.
Online cooking school
Alexey Syrover's School
92 repsTens of thousands of calls per month. Scoring methodology tuned to their sales, AI delivers daily individual reviews. The client keeps requesting refinements.
AC supply and installation
All Air Conditioners
3–4 repsCompact sales team, AI QC plus insights for the marketing director (client pains, feedback, suggestions).
Brokerage
Real estate agency (Dubai)
PilotPrototype call analytics for broker calls: scoring on selling points. The top executive at one of Dubai's largest agencies rated the solution highly.
B2B manufacturing
School uniform production
LaunchingSales-call analytics in integration and methodology-setup phase.
How we work together
Three stages from the first call to the product running steadily in your sales team. Each stage closes with an act and a measurable deliverable.
Business analysis
Walk through product, script and funnel. Build the scoring methodology and criteria for your sales team. 1–2 weeks, closed by an act.
Integration and launch
We plug into telephony and CRM, configure scoring models and report formats. Production launch and trial period.
Operation and support
Daily analytics, quality monitoring, methodology and reporting refinements on request. We scale with your team.
Stage-based payment: deposit → act on business analysis → launch. Support is a fixed fee plus a variable component for the volume of analyzed minutes.
We'll show a plan and quote for your team
A 30-minute audit, after which you get an honest quote and a deployment plan.
How we work with you
From the first request to launch — a transparent process. No "we'll tell you later".
- Requestyou leave your contact, we get back to you within the business day.
- Intro call — 30 minuteswe walk through your processes, goals and current sales pains.
- Qualificationwe check the basics: CRM, call recording, team size.
- Demo and offerwe show the product on your examples and lay out terms.
- Contractsigned, stages and timelines agreed.
- Business analysiswe dive into the product and design the scoring methodology.
- Launchintegration, trial period, steady-state operation.
Frequent questions
How long does the deployment take?
Business analysis — 1–2 weeks. Integration and launch — another 2–3 weeks. Within a month you're getting daily reports in steady state.
Which telephony and CRMs do you support?
amoCRM and Bitrix24 — out of the box. Any telephony with an API and call recording: UIS, MANGO Office, Sipuni, Telphin, Zadarma, Novofon, CoMagic, Callibri. Custom systems — separate integration.
What if we don't have call recording?
We'll help you enable it on your telephony side before the project starts. Without recording the product can't operate.
Minimum sales-team size?
From 3 reps. Smaller teams still see value, but the payback is noticeably slower.
Who owns the call data?
You do. We store recordings and transcriptions only for processing and delete them on request. Access is fixed in the contract.
Can we use our own scoring methodology?
Yes, that's the common case. We formalize it during business analysis and turn it into AI criteria. Or we build the methodology with you from scratch.
What's included in support?
Quality monitoring of analytics, methodology and report refinements on request, product updates. SLA reaction times are fixed in the contract.
What drives the cost?
Team size, volume of analyzed calls and number of integrations. We give a precise quote after the 30-minute audit — no upfront commitment.
Can we run a pilot?
Yes. A pilot looks like a slimmed-down real project: 1–2 weeks of business analysis and an integration with part of the team. If it doesn't fit — we close it with no obligation to continue.
Where can I try the product right now?
Right on this page — the mini demo below the hero. For a full demo environment — https://call-analytics.mobyte.ai/demo.
Next step
A 30-minute sales-team audit — free
We'll review your current sales team, show the product on your examples and give you an honest quote at your scale.